Bonaire ECL/VCL Ultimate/Premium
Models: Newtronics 7021-1389-01E, 7021-1417-01B
Repair Price: $176.00
Warranty: 12 months, extendable to 18 or 24 months.
Common Faults:
- Fan motor not running,
- Fan motor only running at high speed,
- Pump not running or stuck on.
Note that there is a fire hazard with relation to some of the original fan motor run capacitors, located inside the control box. These capacitors degrade with age and use, and can overheat and catch fire when they fail.
For more information regarding the fire hazard, please see the following document:
Terms & Conditions – Repair/Exchange:
- All products come with a 12 month warranty as standard and can be extended at the time of sale. Extended warranties are available at a rate of $44.00 per every additional 6 months. The warranty period is limited to a maximum of 24 months.
- The warranty covers all parts used in the repair as well as the labour provided by LOGISENSE. The warranty does not cover the labour of yourself or any third party.
- The warranty does not cover damage caused by faulty accessories, power surges, lightning, water ingress, wiring faults or incorrect installation.
- The customer pays all postage costs (where applicable) and should ensure that all items posted are adequately protected with bubble wrap or similar.
- Items that have been tampered with, cleaned with chemicals, damaged by water/liquid ingress, fire, power surges/spikes, lightning or that are in otherwise poor physical condition are not generally eligible for exchange, but a repair may be offered depending on the extent of the damage.
- There is an assessment fee of $44.00 if the item you bring/send for repair is not faulty.
- There is no charge in the event that the repair is unsuccessful, other than return postage (if applicable).
Terms & Conditions – Advance Exchange:
- Advance exchanges are only available to trade customers that have established a working relationship with us.
- Faulty item(s) must be returned or shipped back to us within 28 days of the invoice date.
- The customer is to pay any costs associated with the return of the faulty item(s) and will not be reimbursed for these costs.
- Items that have been tampered with, cleaned with chemicals, damaged by water/liquid ingress, fire, power surges/spikes, lightning or that are in otherwise poor physical condition are not eligible for exchange.
- Advance exchange deposits will only be refunded upon receipt of the faulty item(s) and only if the returned item(s) meet the conditions outlined above.
Terms & Conditions – Returns:
- Reconditioned electrical/electronic parts/assemblies may be returned but will be subject to a $44.00 restocking fee. If any returned parts/assemblies are damaged, no refund will be offered.
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